Dynamics 365 CRM
Customer Engagement and Customer Insights — Sales, Customer Service, Contact Center, Project Operations, Field Service, and Journeys. Full-lifecycle delivery with Copilot built in.
Microsoft Dynamics 365 | AI Transformation
Quegentic is an end-to-end Microsoft Dynamics 365 implementation partner and AI transformation specialist. We implement the full D365 suite — CRM, Finance & Operations, and Business Central — and design the data and AI layers that turn a stack of products into one intelligent operating system.
Capabilities
We implement every Dynamics 365 product Microsoft ships, and we take enterprises from implementation through to their agentic AI journey — on one integrated platform, with a single delivery team.
Customer Engagement and Customer Insights — Sales, Customer Service, Contact Center, Project Operations, Field Service, and Journeys. Full-lifecycle delivery with Copilot built in.
The full Finance & Operations platform for large enterprises — Finance, Supply Chain Management, Human Resources, Commerce, and Project Operations. All modules. All industries.
The all-in-one ERP for mid-market — Finance, Sales, Purchasing, Inventory, Manufacturing, Service, and Project Management. Fast to deploy, built to scale, AI-enhanced from day one.
Enterprise data platforms unifying data across every D365 product. Machine learning models, custom Copilot agents, and multi-agent systems that turn Dynamics into an intelligent operating layer.
Platform Expertise
Hands-on implementation experience across every Dynamics 365 product, the Power Platform, and the enterprise data and AI layer that connects them.
Front-office: sales, service, contact center, projects, field, and insights.
Enterprise ERP: finance, supply chain, HR, commerce, projects.
Mid-market ERP: finance, operations, manufacturing, and service.
Apps, portals, flows, and agents on Dataverse — enterprise-governed.
Unified data across D365 products. ML models and agentic AI on top.
Approach
A disciplined engagement model for enterprise Dynamics 365 programmes — with AI blueprints woven in from Discovery, not bolted on at the end.
Current-state assessment, pain-point mapping, and outcome alignment with business stakeholders.
Solution architecture, data model, integration topology, and the AI blueprint for the programme.
Configure, customise, integrate, and train. Agile sprints with weekly demos and continuous UAT.
Cutover rehearsals, data migration waves, go-live, and structured hypercare with defined SLAs.
Post-launch tuning, adoption monitoring, AI refinement, and continuous value delivery.
Global Presence
Built in Bangalore, India. Serving enterprise customers worldwide — with hybrid delivery teams that follow the sun.
Why Quegentic
Every engagement is shaped by deep Dynamics expertise across every product, hands-on AI engineering, and a relentless focus on measurable business outcomes.
One partner for CRM, F&O, and Business Central. No handoffs between vendors, no seams between products.
Copilot, custom agents, and ML blueprints built into the programme from Discovery — not sold as a later phase.
Unified data across all D365 products on Microsoft Fabric — the foundation for ML, analytics, and agentic AI.
Bangalore-anchored teams delivering to clients worldwide with hybrid follow-the-sun coverage.
Contact
Whether you're planning a Dynamics 365 rollout — CRM, F&O, or Business Central — integrating across products, or embarking on an AI transformation programme, we're ready to scope it, shape it, and ship it.
Email us directly